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Catch22’s approach to safeguarding all of our learners is founded in the nature of our relationships. We prioritise assessing and managing the needs of our learners and have a dynamic approach to identification, assessment and response to risk.


The school aims to ensure that:

  • Appropriate action is taken in a timely manner to safeguard and promote children’s welfare
  • All staff are aware of their statutory responsibilities with respect to safeguarding
  • Staff are properly trained in recognising and reporting safeguarding issues


In order to fulfil this responsibility effectively, all practitioners should make sure their approach is child-centred. This means that they should consider, at all times, what is in the best interests of the child. 


Safeguarding and promoting the welfare of children is defined as: 

  • protecting children from maltreatment, 
  • preventing the impairment of children’s mental and physical health or development, 
  • ensuring that children grow up in circumstances consistent with the provision of safe and effective care, and 
  • taking action to enable all children to have the best outcomes. 


Include London fully recognises the responsibility we have to safeguard and promote the welfare of young people.


Please read our Safeguarding Policy below for more information.

Key Safeguarding Contacts at Catch22 Include London


If you wish to contact the school with a safeguarding issue please speak to a Designated Safeguarding Lead (DSL):


Freston Road

The Phoenix Centre

Sonia Alexander, DSL

0203 5829351

Tamme Chapman, DSL


What to do if you have any concerns

As a parent, carer or member of our community you may become concerned about the health, safety and welfare of a child who attends PPP Include.

You should contact the school and ask to speak to one of the Designated Safeguarding Leads (DSLs) if you are;

  • concerned that a child is not safe
  • concerned that a child may not be safe
  • think a child might be being abused

During school hours (8:00am to 4:00pm) you should either phone or email:


Freston Road:

T: 020 3582 9351



The Phoenix Centre:

T: 020 3582 9356


If you have serious concerns because you think that a child might be being abused (physical abuse, emotional abuse, sexual abuse or neglect) you should contact the Children’s Services Department at Council.


During office hours (8.30am to 5.00pm) you should contact Children’s Services in both our boroughs either by phone or email on;



T: 020 8825 8000



Royal Borough of Kensington and Chelsea:

T: 020 7361 3013



At all other times you should contact the Out of Hours Service:


Ealing: 020 8825 5000

Royal Borough of Kensington and Chelsea: 020 7373 2227


For all emergency situations please call 999. Should a person be a victim of this crime, our advice is to report it immediately to police.

Safeguarding Policies


Catch22 Include London have a localised safeguarding policy for both the Freston Road and Phoenix provision. You can find these on our policies page:

Information for Students


If you think you or someone you know is being abused, or neglected, or have any safeguarding issues that you would like to report, or simply get some advice on, you can do this by using this link: Report a Safeguarding Concern


Any reports made on here will be shared with Graham Vagg, the Head of Safeguarding for Catch22. 


Student Safeguarding Useful Links


Information for Parents


Include London works with many other organisations and agencies to support and safeguard the young people with whom we work.


If you are worried about yourself or someone else, the following links may be useful in directing you to an organisation that can help: